Freecharge money customer care number, corporate office address and Email ID

Freecharge is one of the most popular and leading E-wallets of India. Down back the lane in 2016 when demonetisation took place in India, e-wallets started to gain a foothold and gained popularity. One such e-wallet is Freecharge which emerged out as one of the most favourite apps for transacting. Going cashless is the current theme, and Freecharge is one of the best applications to download in your mobile to adhere to this going cashless theme. Not only can you recharge your mobiles using this app but there are ample of options for your where you can pay using this digital wallet. Freecharge has associations with various brands such as BookmyShow, Snap deal, McDonald’s, Zomato, IRCTC, Bata, Swiggy, the list is endless and thus gives you the privilege of paying at these stores using your virtual money. The best part is that when you spend at these outlets using your Freecharge money you are prone to get cash back and discount offers. What else does one want when you can save some extra bucks or gain some bucks on transacting? Another advantage of using these apps is that you can pay instantly and you do not have to carry money in your pockets, you just need to have this app downloaded in your mobile, an active internet connection and you are all set to face the world in a digital mode.

Freecharge delivers services to almost all Mobile Recharge Companies, DTH Recharge Companies, and Data Card Companies. It is easy to use Freecharge. You just need to download this application that is available in Google Play store and the iOS for Apple users. If you encounter any difficulty contact the customer care number. They will solve all issues, help you in depositing money and also in making payments.

Freecharge.in Customer Care Helpline Support Number

This is the helpline support number 08033037133. It can be called anytime and from anywhere. It is not a 224 X7 helpline number. This number can be reached from 7 am till 11 pm and on all the 365 days in a year.

Freecharge.in Complaint Office Address

The Freecharge.in can be contacted on the address mentioned here and an immediate reply will be received in 24 hours.

Vaibhav Chambers, Unit No. 2A, 2nd floor,
Bandra Kurla Complex,
Bandra East,
Mumbai – 400051

Freecharge.in Email Id Address

If any complaints can be mailed to [email protected]. All the problems related to transactions, online payment can be dealt with on the mail.

Freecharge Customer Care Grievance Redressal Framework

For any issues contact the Customer Grievance Redressal Framework Level Wise. This will help you get help systematically and within prescribed time.

Level 1-

This level is mainly to deal with any suspicious activity/transaction, blocked account complaint, and more. The customer care can directly be contacted for nay support on 080 33037133. It is not a toll free number and calls will be charged. It can be reached 365 days a year from 7 am till 11 pm.

Level 2-

If your issue is not dealt with satisfactory response or if the problem persists then move on to the next Level 2 i.e Grievance Redressal.

The postal address and e mail address is here:

Postal Office Address

Freecharge Payment Technologies Private Limited,
DLF Cyber Green, 16th Floor, Tower-C,DLF Cyber City,
DLF Phase-3, Gurugram-Haryana-122002,
India

Complaint Email Address- [email protected]

Level 3-

If the problem still persists and is not solved even after a month then report it to the Nodal Office of Axis Bank along with the generated ticket number that is shared by Freecharge. The working hours are 9:30 AM to 5:30 PM (Monday to Friday; except bank holidays)

Postal Office of Axis Bank Nodal Officer-

Nodal Officer, Axis Bank Ltd, NPC1,
5th Floor, “Gigaplex”, Plot No I.T.5,
MIDC, Airoli Knowledge Park,
Airoli , Navi Mumbai-400708

Complaint Email Address- [email protected]

Social Support by Freecharge

Freecharge.in has Social Profiles and follow them to get all the latest updates.

  • Facebook Page- www.facebook.com/freecharge
  • Twitter Page- twitter.com/freecharge
  • Google Plus Page- plus.google.com/+freecharge

Important links

 

Contact the customer support centre by e mail, phone or by visiting personally and solve all the problems. Enjoy the excellent service provided by Freecharge.in

Comments 3

  1. Rahul September 30, 2018
    • Rahul October 10, 2018
  2. Rahul October 10, 2018

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