Grofers Customer Care Number, Office Address,Email Id

Grofers Customer Care Number, Office Location & Email Id

Grofer’s Customer Care Number
Grofer’s Customer Care Number

What is Grofers?

Grofers is an Indian on-demand online grocery delivery service. It was founded in December 2013 and is based in Gurgaon. It operates in more than 17 cities like Agra, Ahmedabad, Bengaluru, Bhopal, Chennai, Indore, Jaipur, Kolkata, Hyderabad and Mumbai etc. offering on demand groceries. You can order all kind of daily required groceries, Vegetables, Fruits and other household products through their app and they will deliver your order at your doorstep. There are over 20,000 products listed, from fresh fruits and vegetables to cosmetics, electronics, bread and bakery items, flowers, baby care products, personal care products, pet products and much more in grofers app.

As there is a large customer base, it required having customer helpline number through which customer can contact for any kind of complaints of problems such as products, refund, payment and more. so we are trying to give the best information of how to contact Grofers.

Grofers Customer Care Number- 011 33552400

You can contact Grofers through above number, This number is meant for the general complaints as well as the support.  Note that this is not the Toll-free number, so regular call charges you have to pay while contacting them.

Grofers Corporate Office Address-

Loco del Solutions Private Limited,
Plot No. 64, Sector 18, Gurgaon,
Haryana

Grofers Support & Complaint Email Id- [email protected]

you can write Grofers an email regarding your query, feedback or suggestion to given email id and the concerned department will get back to you within 2 working days.

You can even contact

Grofer’s City Wise Customer Care Helpline Number”.

Agra 011 39586762
Ahmedabad 022 39652918
Bengaluru  080 33013255
Chennai 044 33720588
Chandigarh 079 39593239
Delhi NCR 011 30018100
Hyderabad 040 39594948
Indore 011 39586845
Jaipur 011 39585649
Kanpur 011 39586761
Kolkata 011 39586903
Lucknow 012 03842614
Mumbai 022 39652914
Nagpur 022 39652923
Pune 022 39652915
Surat 011 39586915
Vadodara 079 39593239

 

You can connect to Grofers Social Media profiles as well for the latest cashback offers, queries, feedback or suggestions. They are very active on social media.

Facebook Page https://www.facebook.com/Grofers
Twitter https://twitter.com/grofers
LinkedIn https://www.linkedin.com/company-beta/3561164
Instagram https://www.instagram.com/grofers/

You can directly contact from their website through the contact form where you have to fill your name, email, phone num, City, query type and send your message.

Contact Us– grofers.com/contactUs

FAQ’s Page- grofers.com/faq

If you have any queries in mind they have common FAQs regarding general, payments/refund, Cancellations and returns, Order, and deliveries.

Partner With Grofers- www.sellers.grofers.com

you can become a partner with Grofers and sell your products to more than 1 million users directly.

Official Website Address- www.grofers.com

you can download Official Grofers Android App and iOS App from Here.

 

 

43 comments

  • purchased 6 kg Tide washing powder. You have not supplied free item – bucket with washing powder . I am awaiting for the same. I feel cheated

  • I have order grocery in that order was placed for Horlicks and free exam kit was not supplied.
    Come on how long we will take follow up pls do you service right at first time

  • Delivery boy came was on phone not even cross check the items in front of me and finally he left the order in that one of the high price item is missing.

  • Hi,

    I placed Order ID : GR757618480 for a fruit basket yesterday. This is the second time that your Dilsukhnagar store is not completely messing things up. I live in an apartment complex which is right on the main road near SBI Bank. The delivery people are hopeless and cannot find the place neither do they follow directions properly. After my mother trying for more than 15 minutes, we have decided to cancel the order. Your driver expects people to come to the gate as well. Horrible, horrible, horrible service and as this is the second time, please cancel my order and refund my money. I will not recommend Grofers.

  • Hi,

    I placed Order ID : GR757618480 for a fruit basket yesterday. This is the second time that your Dilsukhnagar store is completely messing things up. I live in an apartment complex which is right on the main road near SBI Bank. The delivery people are hopeless and cannot find the place neither do they follow directions properly. As my mother trying for more than 15 minutes but was still unable to guide your incompetent staff, we have decided to cancel the order. Your driver expects people to come to the gate as well. Horrible, horrible, horrible service and as this is the second time, please cancel my order and refund my money. I will not recommend Grofers.

  • I didn’t receive the items but it shows it has been delivered Your Grofers order ORD030983529 – Super Store – Purasaiwakkam has been delivered.

  • Grofers is a cheat. Making money by fooling people. We all should stop purchasing and report each and every incident to their official pages and lets tag government’s higher authorities too.

  • Will order dated 28 April 2018, ID NO – ORD072230914 FOR an amount of Rs 4800+ be ever delivered ? And this is not the the first time this is the 3rd time delivery is not in time. I don’t know how i could act like a novice and still order goods from you.

  • Hello Grofer My Name is Pawan and i Was working with you in the grofers Company As A FE and then why did you hold my salary I have just been recently resigned My mistake was just that I had sent a message to a customer grofers i request plz send my salary in my account i request u Thanks….

  • I have ordered 3 items under order number ORD011469892
    The delivery boy delivered 2 and said 1 is missing you will get refund.
    While raising complain for rever that we comformed that all 3 items delivered confirmed by delivery person.
    Such a lier your team.
    Worst customer service ever I seen in my life.
    I asked to give me call as in your iPhone app not getting notifications still no call and closed the case..

    If you haven’t make me talk to your delivery boy I am going to ensure that every single person I directly or in directly know will never ever even try Grofers.
    Here is matter of Lying by your delivery team.

    I am so much angry you requit such Liers and even not listen/talk to customer

  • Many times I have call to delivery executive but still 2 days over but I order did not deliver by Grofers it’s a burst service company whose did not provide the order to customer while customer address is right and customer has already paid and company is msg to me .

    Few item(s) in ORD013590625 were unavailable

    Aashirvaad Multigrain Atta 1pc
    Ananda Paneer 2pc

    Your refund will be initiated shortly. Apologies for the inconvenience.
    50% extra cashback against missing item(s) will be credited within 24 hours, if applicable.

    Second msg.
    Your Grofers order ORD013590625 – Super Store – Noida is delayed. We are trying to get the order to you as soon as we can. We apologise for the inconvenience.

    So it’s a very bad company service so I thing any body did not order this company .

    Still my order did not deliver I am waiting ?

    I want CEO email id or helpdesk If any body know please reply me

  • Why making, the wrong statement, He was just outside my house and with me on call, he didn’t try the second time He himself disconnected my call.

    I was supposed to give some instructions and he denied. I ask him for the car in my parking covered or not, for right delivery, and some other options I have to identify him the right address.
    This is very critical, My wife is pregnant and you know it’s about Grocery which is very important. I was expecting to get items to deliver on Slot provided.
    SHe cants of Market for the things and suffered a day without healthy food. She survived on fruits available we have.

    I am out of Town and make you realize how difficult My wife is doing all such stuff.

    I already arrange other options by friends help, Take ur order with you, and compensate for it.

    You can check recording coz I received a call from your, I was very cooperative with him coz I need the delivery on time.

  • I have nt receive my refund yet…

    Please do the needful and provide refund on priority… As per delivery executive it will be initiate within 24 to 48 Hours… Bt I had not receive yet..

    I will never prefer grofers in future….
    Worst experience ever

    • Hello sir, i used to get all my grocry from your website and was happy to use for the first two deliveries in time, but after that all my delivers were getting cancelled at the end of the day, after it started to happen again and again i called your delivery guy (bushan 8169075208) and asked him about the delivery am i getting or not coz on my app it was showing on the way. He then told me that its not his area he will not come and hence he cancelled the delivery even after i insisted him to come. He was very rude and after i told him i ll complain he never picked my call. He was very rudely talking to my parents which i didnt liked.. I would be utterly happy if your company take some action to that guy and cam solve my problem about the delivery adress… Thank you (mumbai) delivery boy name is bushan as mentioned in the application number we contacted him….. His details —bushan 8169075208
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      Show quoted text

  • My order ID: ORD033982857 I Have order on 6th Aug 2018 , after one day I am getting massage you order is scheduled without asking me on 11 Aug still i am not greeting my order .
    Dont Buy any Item from grofer they dont know imp of customer.”
    if i cancel my order they refund after 6 to 7 days . what is use …very bad review its my first order.
    I never buy from grofer…

  • On 03-september-2018 i make a ccount on groffers and then i start to purchase something but at the time of payment i choose the paytm option but their was no amount in my paytm accout so i start to add the from the same page of groffers but the amount Rs.533 is deducted from my card and till now the amount is not added to paytm account nor the groffers so kindly resolve the issue as soon as possible otherwise i have to some strict action regarding the same.

  • I had ordered first time with grofers and had alot of problem with you guys..if you dont have any one product you guys can refund the amount through which i paid .but without asking you refund in wallet which i will not accept..i will never ever use this app again if your supe are calling like jatin for just a formality and disonnect the call when office time is over..

    He is just working for his salary..you guys are just making ur formality..i had sent you on email with call recording and screenshot the problem which i am facing now..please take a look and let know your boss CEO to look on our concern. And improve the service..thank you..the more details you can know on email id – [email protected]

  • Grofers Customer Care Number
    06200028249,,06203217810,,. (8910625782)
    Amount debited transition problem please contact customer care number 9546114763..6294531773
    Customer Care Number
    8320858851,,8910625782,,
    Amount debited transition problem please contact customer care number 8250505708
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    06200028249,,06203217810,,
    Amount debited transition problem please contact customer care number 9546114763..6294531773
    Customer Care Number
    8320858851,,8910625782,,
    Amount debited transition problem please contact customer care number 8250505708

  • GROFER Customer Care Number:-
    8910625782,
    ,06203217810,,
    8292906324..
    8320858851
    Amount debited transition problem please contact:-6200028249 customer care number 9546114763
    .
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    8910625782,
    ,06203217810,,
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    8320858851
    Amount debited transition problem please contact:-6200028249 customer care number 9546114763

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    8910625782,
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    8320858851
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    8320858851
    Amount debited transition problem please contact:-6200028249 customer care number 9546114763
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    8910625782,
    ,06203217810,,
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    8320858851
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    8292906324..
    8320858851
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  • Sir/ mam Muje 50 kg sugar purchase Karna he jo grofers me 47rs vaala madhur sugar vah vaaali sugar muje 35 or 36rs per kg milsaktaaa he 50kg madhur sugar or agar you agreee to contact me 9076456385/9167869250 please informed me thanks………

    usama…

  • Hi Grofers,

    I have started purchase from your shop but I have observed your are giving unhygienic food your bada is mixed with bitter badam, today I have observed another thing your rice is include with heavey warms till date we were eating warm. please return the badam and rice immediate.

    Rajeev
    7042704352

  • Sir, i think there is an issue in your server now a days. I am not able to buy products from your application. Cart is not opening and showing that – wooppps! Something didn’t work
    The server encountered a temporary error. Now what to do please resolve this problem as soon as possible.

  • This is regarding order ORD029146401. My order was scheduled to be delivered on 04MAY2019 but now is rescheduled to 09MAY2019. This is not at all acceptable, I am waiting for groceries as per the plan.
    I ran out of most of the items that were ordered.

    If I’ll have to buy these from retail store because of your rescheduling then why should I use your services.

    This is the last time I have ever be using Grofers and will advise everyone not to trust your services.

  • I AM NOT SATISFIED WITH YOUR SERVICES
    I have been trying to contact you for 1 week and there is no response from your site.
    Some of the items which I have ordered from grofers were unavailable when they were packed and was on the way. The order was to be delivered by Mr. Neeraj so I contacted him to deliver my order a bit early in between the time slot of 10 am to 12 pm. I asked him to deliver between 11:30 am to 12 pm but he was late so my order was rescheduled as I was not available to take order after12pm. When it was rescheduled my items were unavailable. All I want is all my items which I have ordered should come or otherwise I AM LEAVING THE GROFERS.
    PLS DO RESPONSE AS SOON AS POSSIBLE…..

  • Dear sir till now I dint got problem ,this was first time five item got missing my order I’d-ORD031217804 which I noted to your deliever boy(mahesh mahindra- ,7799 260170)I dint got few items 1.maaza mango fruit drink bottle 2 nos, 2.healthy heart rice bran oil pouch 10 nos, 3.kissan fresh tomato ketchup 1 nos, 4.paper boat Santa fruit drink 1 nos ,5.full house gas lighter 1 nos kindly check and delieverd the goods /return amount to my wallet thanking you sir ayanehsan (9391160001)

  • sir till now I dint got problem ,this was first time five item got missing my order I’d-ORD031217804 which I noted to your deliever boy(mahesh mahindra- ,7799 260170)I dint got few items 1.maaza mango fruit drink bottle 2 nos, 2.healthy heart rice bran oil pouch 10 nos, 3.kissan fresh tomato ketchup 1 nos, 4.paper boat Santa fruit drink 1 nos ,5.full house gas lighter 1 nos kindly check and delieverd the goods /return amount to my wallet thanking you sir ayanehsan (9391160001)

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