How to Contact Kotak 811 Customer Care Department for Help?

Banking sectors are getting advance with technology to serve us better. Every day we find new bank applications and services for their customers. One of them is Kotak Mahindra bank which has launched their 811 account services. In this article, we are going to give you detail about How to Contact Kotak 811 Customer Care Department for Help?

Kotak 811

Kotak has launched a new plan of 811 which is one of the easiest ways to open a bank account and operate it. the customer just needs to download their application and fill out Aadhar card and pan card detail with some personal detail and they will get their account in no time. One of the best thing about this plan is, there are zero charges for balance maintained in the account and zero charges on the online transaction. With Kotak 811, anyone can operate their bank account digitally and earn up to 6% interest in their saving account.

Kotak 811 customer care

There are many ways you can contact Kotak 811 customer services for help. Here are some of them,

  • Customer care number of Kotak 811

The easiest way to reach Kotak 811 is their customer care helpline. You can call them on 9:30 a.m. to 6:30 p.m., Mon to Sat (except holidays). Here is the number for Kotak 811 customer care, 1860-266-0811. For any emergency, you can call them at any time but local charges will apply.

For other Kotak account and services, you can call on this number, 1860-266-2666. You can call them for any type of phone banking and help.

  • Kotak email assistance

You can also contact them with email and ask about your query as well. Here is the list of email address.

Kotak general insurance: [email protected]

Kotak securities: [email protected]

Kotak car finance: [email protected]

Kotak SME banking: [email protected]

For more support, you can visit this website and contact them about any queries,

  • Whatsapp support

Kotak 811 is India’s first bank to support WhatsApp. You can contact them from WhatsApp and they will solve your queries as well.  Kotak 811 customer support WhatsApp will offer services like updating PAN, mobile number, email ID, Aadhar number, activating/deactivating passbook, for canceling mandates for standing payments and changing their home branches. Customer will also get their welcome kit from whatsapp and they can reach out to the kotak 811 cutsmore support from their regsitred mobile number.

  • ATM

One of the best ways to solve any of your problems with Kotak 811 is to reach to a nearest Kotak ATM branches. You can change your pin number to do all the other thing as well.

  • Kotak 811 app

Kotak 811 is a digital account and to do all of the function, you need to download the Kotak 811 application. Once you get your digital card, you can add or send money with the app. You can pay online or scan and pay with that virtual card. You can also contact the customer care of Kotak 811 with the app as well.

  • Social media

You can directly contact the Kotak 811 customer care for Twitter. You need to tweet to them your query and they will reach out to you in no time. you can contact Kotak 811 on twitter from here,

We hope that this information will help you get your query resoloved if you have any more question regarding how Kotak 811 works, here are some of the FAQ from the official Kotak website.

Kotak 811 FAQ

What is the eligibility for Kotak 811?

If you are 18 years of age or older, and are a resident of India with an Indian address, you are eligible to apply for a Kotak 811 account. To apply online, you’ll need to have your PAN and Aadhaar Number handy. Kotak 811 is available for individuals who do not have any existing relationship with Kotak Mahindra Bank.

I do not have a PAN. Can I still apply for a Kotak 811 account?

Unfortunately, that is not possible as Kotak 811 need your PAN to open your 811 accounts. If you don’t have one, you can apply for one using the following link and visit us again. You will be directed to a third party website once you click the link below.


What is a Kotak 811 Edge account and how do I apply for it?

Kotak 811 Edge is a savings account which brings you the best of Kotak 811 and Kotak regular accounts. This account requires a minimum balance of Rs. 10,000.

Kotak 811 Edge comes with a Platinum Chip Debit Card, higher free transaction limits, free transactions on all Kotak ATMs and many more perks. If you already have an 811 account, you can upgrade to 811 Edge once you’ve verified your KYC details with us. Alternatively, if you don’t have an account yet, you can visit and get started.

We hope that this information will help you contact Kotak 811 customer care. If need any more information regarding Kotak 811 customer care department for help, you can comment to us.

Comments 4

  1. Rahul September 16, 2018
    • Rahul September 16, 2018
    • raju arora October 10, 2018
  2. raju arora October 10, 2018

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