M-Pesa Customer Care Toll-Free Number, Complaint Email Address
What is M-Pesa?
M-Pesa is a Digital Wallet which is introduced by the Vodafone India. Under this Mobile Application, user’s can do many things such as Send Money, Withdraw Money, Pre-paid Recharge, DTH Recharge and Bill Payment. They claim that this App is the Fast, Secure and Convenient way to do any kind of Transaction.
After the Announcement of Note Ban in India, Digital Wallet’s has come into the picture. Across all over India, very big part of the population are using various Wallet’s and even single person are using multiple wallets.
Those who have any kind of intention to use “Vodafone M-Pesa” than they should create and Account and at the time of Registration they should have fill Customer Mobile Number, Name, Mothers Maiden Name, Date of Birth, Promoter ID, Enter Pin and Confirm Pin.
Step’s to Load Money-
1- Visit this Link- www.mpesa.in/portal/customer/LoadMoneyBeforeLogin.jsp
2- Then, Enter your Mobile Number and Click on Submit.
3- Enter the Amount you want to Load in your Wallet.
Note- If your Debit or Credit Card has been debited but your M-Pesa account is not credited than within 5 working day’s it will be reversible to your Card or Bank.
Those who want to know more information, register a complaint than they should contact their “Support Department” and all contact details are shared here.
Just email your query and complaint to the above Email Id and wait for 1 to 2 day’s for the revert with the help.
M-Pesa Customer Care Toll-Free Number- 1800 123 5540
Non- Vodafone User’s should contact to the above Number in case of emergency. Solution seekers may also contact to this contact helpline.
M-Pesa Contact Phone Helpline Number- 55400 (Vodafone Users)
Vodafone users should contact their department with the help of above Number. Their department will help you.
There are available on All Day’s but their operation timings are from 8 am to 10 pm.
For “State Wise Support Number’s” customer’s should visit its “Contact Us” page where you will get all support information. You just have to select State and the contact information will be soon.
Contact Us- www.mpesa.in/portal/entity/ContactUs.jsp
If you discover any kind of unauthorized/fraudulent activity related to your Account then you should tell it to the “M-Pesa Support” department instantly and contact info is as follow’s.
Dial above number in between 9 am to 6 pm except Sunday’s.
Remember to visit its “FAQ’s Page” if you are seeking help & support regarding their Product & Services.
You will get answer’s of many common questions which were asked by the Customer’s to their “Support Department”.