PSPCL Customer Care Number and Toll-Free Number

India is one of the biggest power consuming nations. With all the government effort, most of the people get the electric city for 24 hours a day without any inconvenience. PSPCL also known as Punjab State Power Corporation Limited is responsible for the power distribution in the state of Punjab. In this article, we are going to talk about PSPCL customer care number.

PSPCL

Punjab State Power Corporation Limited (PSPCL) is the electricity generating and distributing company of the Government of Punjab state in India. PSPCL was incorporated as a company on 16-04-2010 and was given the responsibility of operating and maintenance of State’s own generating projects and distribution system. The business of Generation of the power of former PSEB was transferred to PSPCL.

 

PSPCL customer care numbers

You can contact PSPCL in many ways, here are the PSPCL customer supports

PSPCL Customer care numbers

There are no other complaint or helpline numbers other than 1912, which is official complaint number for any part of the nation for electric city complaint.

PSPCL email address

There are no email addresses for PSPCL, but you can still email them with webmail. Here is how you can do it.

  • Visit this link for official PSPCL webmail.
  • You need to log in with your email ID and password
  • After that, you can send them an email about your query or complaint

But if you wish to contact them by sending email to the person in charges, here are their email addresses.

PSPCL head office

The Mall,

PSEB Head Office, Patiala,

Punjab 147001

PSPCL FAQ

How to register for a New Connection?

The consumer may apply the connection at concerned Sub Divisional Office.

For 100 KW and above consumer can apply online through Single window portal at PSPCL website.

 

In what conditions second electric connection can be given to separate dwelling?

Wherever, one dwelling unit has been sub-divided and separate kitchen, as well as separate entry, is

available, second electric connection may be given to the lawful occupant.

 

What are the various reasons for meter change?

Distribution Licensee can change the meter any time to ensure correct meter reading. Reasons for

meter change may be any one of the following:

  • Meter is burnt
  • Meter is faulty
  • Meter is damaged
  • No display in the meter
  • Suspected to be tampered.

 

What should I do if I have a Billing complaint?

Consumer can approach at concerned Sub Divisional Office.

What are the timings of Cash Counters at Sub Divisional/Divisional Offices?

Our Cash Collection Counters at all Sub-divisional offices are open from 9 a.m. to 3 p.m. from Monday to Friday of every week (except public holidays).

I have not received my Electricity Bill, How can I get my copy?

The consumer can get the Duplicate Bill from the concerned Sub Division. Bill can also be downloaded from PSPCL website.

 

Where can I send my complaints and suggestions?

You can contact Round the Clock Customer Service Centers Centralized Call Centers (dial 1912).

Or Give suggestions at Consumer grievance column at PSPCL Website.

What is Spot Billing?

The meter reader will visit your place, record the meter reading, and issue the bill using a hand-held

Computer.

 

What are the modes for online payment?

You can pay by Net Banking, Credit Card or Debit Card, RTGS, PayTm, Various wallets, BBPS.

 

How can I correct my address and spelling of my name?

You need to give an application quoting your Account number from the latest bill and the supporting

Documents regarding correction including your photo identity card to the concerned Subdivision

 

We hope that you get all the information PSPCL customer care numbers in this article. If you need any more help, do let us know in the comment.

Comments 2

  1. raju arora October 10, 2018
  2. Anu Saini October 12, 2018

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