Redbus Customer Care Number

The transportation system in India is one of the biggest challenges we face. Getting a seat would be the hardest part of all. That is why redbus would help you get your ticket much faster and with your preferences. In this article, we are going to talk about Redbus customer care numbers.


Redbus is the company of IBIBO group. Founded in 2007, The company is a subsidiary of MakeMyTrip Limited, Mauritius which owns a 100% stake in Ibibo Group. RedBus is India’s Number One online bus ticketing platform, both on mobile and on the desktop.


Redbus customer care numbers

There are many ways to contact redbus, here is the list,

Redbus customer care number and 24*7 Helpline

You can contact redbus by calling them on these numbers, 080 39412345 and for cancelation and refund you can call on this number as well, 1860 300 10101.

Redbus office address

You can also visit their office, here are their addresses city vise,




Ground Floor,

Jhandewalan Extension,

Delhi -110055.

Landline Contact- 011 39412345




MakeMyTrip Office,

4th Floor, Arvind Avenue, CG Road,

Opp. Associate Petrol Pump,

Ahmadabad, Gujarat 380009.

Contact Number- 079 39412345




Plot No.2,First Floor,Rathnapuri Layout,


Chennai – 600107.

(Land Mark : Next to Kotak Mahindra Bank).

Mobile Number- 080 39412345




2nd Floor, Right Wing,

Parvaaz Complex, Near Golibar Maidaan, Opp. Dhobi Ghat,

Shankar Sheth Road,

Pune – 411001.

Contact Number- 020 39412345




40-1-118/C , 1 & 2 , N H- 5 Rd,

S V S Kalyana Mandapam Road,

Near Benz Circle,

Vijayawada – 520010.





Door no .101, 3rd floor,

Classic towers,

1547, Trichy road,

Coimbatore – 641018.

(Land mark : Above Hdfc bank).

Contact Phone- 0422 4212152




NO-86, 9B Beside Muthoot Securities,

Ashirwad Building,

Opposite DD Vyapar Bhavan,

KP Vallon Road,

Kadavanthara, Cochin – 20.





# 310, 3rd Floor

Bhuvana Towers, CMR Exclusive Building,

Opp. Taj Tristar, 91 SD Road,

Hyderabad – 500003.

Phone Number- 040 39412345





Dr. Suresh Chandra Banerjee Road,

Opp. Beleghata Police Station,

Near SBI, Joramandir Branch

Kolkata – 700010.

033 39412345



Ibibo Group Pvt. Ltd

No.1004, 10th Floor, DLH Park,

S.V.Road: Goregaon (W),

Mumbai – 400064, Maharashtra (India)

022 39412345

Redbus FAQ

What are the advantages of purchasing a bus ticket with redBus?

RedBus is India’s largest bus tickets company and therefore, you will find the largest option of bus seats on the site. Some of the advantages of dealing with us are:


–    You can choose your seat

–    You can book your bus tickets online, by phone, or in person

–    You can choose from over 1500+ bus operators

–    You can choose from buses based on boarding points, timing and bus type


Do I need to register to use redBus?

No, redBus does not require its customers to go through a registration process


Does booking online cost me more?

Not at all! The price of the bus ticket is the same as you would get from the bus operator too. The price of the hotel voucher is the same or sometimes discounted depending on the season/time.

Is it mandatory to take a printout of the ticket?

It depends on the bus operator you have booked your ticket with. Even mTickets are available on redBus. For operators that support mTickets, the SMS that is sent to your mobile can be produced at the time of boarding and you will be allowed to travel.


For operators that do not support mTickets it is a must to take a printout of the e-ticket and produce it at the time of boarding. The e-ticket is sent to the e-mail ID provided at the time of boarding.


To know which operators are mTicket enabled, look for the mTicket icon  under the mTicket column while searching for buses.


I’ve lost my ticket. What should I do now?

A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call centers and our executive will re-send you a copy by mail.

What is an mTicket?

An mTicket is an SMS that is sent to your mobile on booking a ticket with select operators. This SMS has the TIN number and the PNR number along with other ticket related information. It can be used to board the bus. Please note that not all operators accept mTickets. To know which operators are mTicket enabled, look for the mTicket icon  under the mTicket column while searching for buses.

I didn’t receive my mTicket. Can you re-send it?

You can generate your mTicket online. Click on the Print/SMS ticket link on the home page on Enter your TIN number mentioned on the e-ticket we e-mailed you. Choose the SMS option and click on Submit. In case you don’t have a copy of the e-ticket either, contact our call center and our executive will assist you.

I entered the wrong mobile number while booking. Can I get my mTicket on a different number?

Sure you can. Please contact our call center and our executive will send you the mTicket on your desired number.

We hope that you get all the necessary information about redbus customer care number. if you need any more help with redbus, do let us know in the comments.

Comments 6

  1. Rahul September 8, 2018
    • Rahul September 16, 2018
    • raju arora October 10, 2018
  2. Rahul September 16, 2018
    • Rahul September 16, 2018
  3. Rahul October 10, 2018

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