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Finance Manager Performance Appraisal - SlideShare
29/04/2015 · Outstanding Exceeds Expectations Meets Expectations BelowExpectations Unsatisfactory NA Customer Responsiveness - Measures responsiveness and courtesy in dealing with internal staff, external customers and vendors; employee projects a courteous manner. Outstanding Exceeds Expectations Meets Expectations BelowExpectations …
(DOC) Research Proposal: THE IMPACT OF SERVICE QUALITY ON CUSTOMER …
2.1.4 Customer Satisfaction According to Rouse (2008), customer satisfaction is a degree of satisfaction provided by the goods or services of a company as measured by the number of repeat customers or how service meets the customer’s expectation. Triplett (2007) further suggests that service quality has become an important topic because of its apparent …
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